Payments & Refunds

Refund Policy:

Due to contractual agreements, all Passport Valid packages are non-refundable.

 If for any reason you are unable to attend the planned trip and/or event after you have either (i) paid in full or (ii) have started making payments on an established payment plan, the responsibility falls to you to notify the travel agent/coordinator, via email, and make arrangements for another patron to take over the purchased package. Upon selection of said patron, the specifics for your reimbursement of monies previously paid will be handled between the two parties, outside of Passport Valid. This also applies in the event that the package selected was with you and a roommate, if the roommate cancels. 

If for any reason we, Passport Valid, or the resort cancel this trip, each guest would be entitled to a full refund.

 

Payment Plans:

Passport Valid offers payment plans for packages available for each trip/event planned. Payment schedules will depend on what package was chosen and how far in advance the initial payment is made. Travel agents/coordinators will provide patrons with detailed schedules dependent upon which packages have been selected, in addition, they will provide invoices as payments are applied. 

Travel Insurance:

At Passport Valid, we do not offer travel insurance for your trip. The link provided on our site is for your convenience in case you would like to do your research on purchasing this. We are not affiliated with any travel insurance companies.

Included in Packages: 

- 4 Night stay at the resort (TBA)

- All events & excursions hosted by Passport Valid

- Round-trip airport shuttle service

Not Included in Packages:

- Flights

- Any activities that have not been arranged/hosted by Passport Valid, including transportation to said activity 

If patrons do not book with Passport Valid, patrons are not able to participate in any activity hosted by Passport Valid.